Returns
Returns Policy
At Stunna Attire, we want you to love what you ordered. If something isn't right, we're here to help.
Eligibility
We accept returns on full-priced items within 30 days of the delivery date, provided the following conditions are met:
- The item is in its original, unworn condition
- All original tags are attached
- The item is free from damage, stains, odours, or signs of wear
- The item is returned in its original packaging
Items that do not meet these conditions will not be accepted and will be returned to the sender.
Non-Returnable Items
The following items are not eligible for return:
- Sale or discounted items
- Accessories (hats, headwear)
- Items marked as final sale at the time of purchase
How to Return
- Email us at info@stunnaattire.com within 30 days of receiving your order
- Include your order number and reason for return
- We'll provide you with return instructions and a return address
- Ship the item back at your own cost — we recommend using a tracked service as we cannot be responsible for items lost in transit
Refunds & Exchanges
Once your return is received and inspected, we'll notify you of the outcome within 3–5 business days. If approved:
- Refunds will be processed to your original payment method within 5–7 business days
- Exchanges are subject to stock availability
Faulty or Incorrect Items
If you received a faulty or incorrect item, please contact us within 7 days of delivery with photos and your order number. We'll cover return shipping and resolve it promptly.